Wortman installed new heat pump, backup electric heater, additional attic insulation, foam insulation on knee walls and sealed the ducts. Their work was done with attention to detail and customer satisfaction. The work was from Mon to Fri. The crews showed up when they said they would and cleaned up every day before leaving. I highly recommend Wortman.
Always had great service from Wortman. When they replaced my system a few years ago, they arrived ahead of schedule, completed ahead of schedule, and there wasn't a stray piece of anything outside or inside when they left. Had a repair scheduled recently, and everything went great this time too.
Wortman has done several jobs for us over the past couple of years. Every time the people are very courteous they do good work and do not overcharge us. I feel comfortable with their workers at my home which is a lot to say.
Very pleased with both the sales side and service/install side of the company. Great communication and great people to work with. I received bids from several companies before chosing Wortman and the price is very fair and competitive. They even helped me with the rebates from the utility companies that I qualified for based on my new high efficiency units. Do not hesitate to do business with Wortman heat and air. Ask for Virginia, she’s great.
After an extensive Internet search for a reliable and honest HVAC service provider, and after talking with multiple friends and neighbors, I opted to try Wortman Central Air about three years ago. Simply put, I have been VERY HAPPY with their service, their expertise, and fair prices. What other people I know and the Internet reviews said about Wortman Central Air is exactly what I have experienced. My discussions with the service technician (Amhad is my favorite technician, hands down) and the office staff are always matter-of-fact and straightforward, none of this verbally twisting my arm to sell me something I don't need. The staff and service technicians at Wortman -- certainly all of the ones I have dealt with -- take great pride in their local reputation of being honest and fair. Isn't that a refreshing attitude in this day? After ten years of being in a new home, the old builder-grade Carrier unit finally died today and although it can be repaired, I opted to replace the whole system with a new one recommended by Virgina at Wortman's office. (She is VERY knowledgeable.) It will be installed this weekend and if past experience is any indication, I have no concerns that the installation will be done correctly. I will try to remember to update this review after the installation. But mostly I hope that those of you who consider my comments find them useful. I can only share the experiences I've had but based on those experiences I would solidly recommend Wortman Air Conditioning if you need such service. They are good people performing expert services at a fair price. What more can anyone ask for?
Wortman Air is absolutely the BEST! I cannot begin to express how much I appreciate the top service I always am given by this company. They recently installed new duct work, a new AC and furnace, plus installation, for me. For both the duct work and AC/furnace install, they took their time so that they would do the highest quality job. The 2 men who did the duct work were here three full days making sure that my new duct work was installed properly so that it would last for many, many years. The 3 men who completed my AC/furnace installation, plus new insulation as well, were also very thorough and took several days meticulously doing this install as well. From the sales department, to the service technicians, to the owner, to receptionist, every person at Wortman Air is very professional, honest, helpful and friendly. AAA+ for service, honesty, integrity, quality and professionalism. I highly recommend Wortman Central Air. You can't go wrong with Wortman!
Very pleased with the installation of the air and heating system. David and Eak were very personable and courteous. They worked diligently to ensure customer satisfaction. David was very thorough in explaining how to operate the system and how it should be maintained. They cleaned and hauled all of the trash away.
My AC needed to be serviced per an inspection report. I was able to schedule a service call easily and without much wait. Ahmad was our technician. He was curteous, fast, and did the job right. He documented exactly what we needed in order to show that the findings of the inspection report had been corrected. I couldn't have had a better experience.
First time to use Wortman Air and I'm glad I did. They are extremely knowledgeable in the area of HVAC systems. When they came out to the house I was impressed with they're professionalism and knowledge of the system. Had great attitudes and willing to go the extra mile without being asked!!
Virginia gave me estimates for a new hvac system and they beat all the other companies' estimates. She answered every question and was knowledgeable, professional, and courteous. Just got my first full bill and it was 166.38 for the month of July! The cheapest ever and it was run 75 during the day and 72 at night the whole month. Went from a 13 seer to an American Standard 16 seer system and it's already paying dividends. Also, they didn't push expensive systems like some of the other companies did. We wholly recommend Wortman.
Wortman came on a Friday early evening and it was determined a part was defective and needed to be replaced. Instead of leaving us in the cold till they could get another part on Monday they chose to open the bad part and see if they could fix the issue. For that I am appreciative. It was 9pm on a Friday night when they finally left with my heat working.Thanks Eek and Benji for customer care.
I have been with Wortman Central Air for 18 satisfying years. Cannot say enough about the service (office personnel), owners and exceptionally professional men who have taken care of my HVAC needs over the years. I give them a 5-Star PLUS. Need I say more?
Ahmed, as always, is awesome!!! We love our Wortmans Service!!! We have been customers for a very long time, and you know that they care about their customers! Second to NONE in Oklahoma! Thank you to the Team!
Mr. Sellman was here this morning to check my furnaces for the season. When he arrived he introduced himself and gave me two new filters. However, I had already replaced my filters the end of Oct. He checked both of my furnaces and checked the carbon dioxide. He was very efficient. Very nice employee and felt confident in him.
When your tech David was finished installing the HVAC unit he said he would get the inspection set up for this morning from 8 to 12. I just spoke to Virginia and she said that we were not on the city's schedule. I have wasted my day waiting for something that is not going to happen......thanks for showing me the kind of service you provide......
Both of my units went out which didnt make sense how, as it happened the same day. Zack and his helper josh came out to my house promptly and very quickly was able to figure what was wrong with both. Zack was teaching his helper and seemed to know exactly what was wrong with both units before even looking at them based off of what i had told him. He thouroughly went into detail on when, why, and how it was happening and showed him exactly how to check the problems. Thank you guys so much for getting my air back on and for all the schooling!
Wortman was excellent and we felt we were in good hands right from the beginning. The installers were tidy, very respectful of the house, they worked well together and answered any questions that came up. It's great to have a crew as pleasant as this group was. I know without a doubt we would recommend Wortman's, both for the ease of dealing with the company itself and in the strengths of the people they employ. We really appreciate how smoothly this process went and would love for you to pass on our appreciation to the team and the owner of the company.
A fairly major project that included install of a mini-split, insulation and crawl space encapsulation. They estimated 5 days, finished in four. On time every day, brief breaks and clean job site at the end of each day. Everything worked first time and a noticeable difference in comfort. Willie, Keo, Eak, Roberto and Josh were all awesome - friendly, talented in their areas and all with an excellent work ethic! The president of Wortman stopped by twice over the four days to check on progress and my thoughts.
Wortman is at the top of my list for any HVAC needs
I have used Wortman for over 15 yrs and have found them to be dependable, professional and very responsive to my needs. My most recent experience involved several service calls to find and fix all the problems - Benji was my service person and he was great! I would recommend Wortman highly.
Outstanding service in all respects! Replaced all the ductwork in our house. Good pricing, very knowledgeable and friendly workmen, excellent job, worked with us on job changes, very neat at job site, arrived each day on time, kept us informed about what was needed and progress throughout project, and we always felt confident that they had our best interests at heart. We highly recommend Wortman's, and we're already negotiating another project with them in the near future. A special thanks to our crew, Roberto and Leewy for an outstanding job well done! Richard Smith
We may be repeating ourselves because this is our second go with Wortman’s on an entire HVAC system, but we are once again so please with our new system! We finally have a system that heats up our great room that has a high ceiling. For years we have resigned ourselves to blankets to stay comfortable in this room, but those days are gone. Wortman’s delivers quality service every time!
Don't know if my message came through earlier. Benji was most helpful to me in understanding how to balance two zones of heat and air. He is very knowledgeable and reprogrammed our thermostats to meet our need for simplicity - aging brains need to keep technology simple and useful! I hope he will be able to return this winter to do the maintenance check!
I was very pleased with the service that I received. Virginia showed me a few different A/C systems that would meet my needs, and was also able to get me 2 separate rebates. Tyler, David and Colton did a great job with the installation, and were professional and courteous. The crew chief David demonstrated the new thermostat, gave a thorough explanation of how the new system performs and made sure that all of my questions were answered. I highly recommend their company and service--Great job!!
Choua, Willie, Zach & Hugo, were a great installation team with wonderfully positive and engaging dispositions. The install was to projected to take 2 days, these guys stayed late on day one and were finished by 10 am the next day! Good work ethic and positive attitudes! I highly recommend Wortman Central Air Conditioning Co.! From Virginia in sales to this team of installers what a great experience. They installed the highly rated American Standard Heat and Air unit (Consumer Reports, 2019) at a great price.
We are happy we contacted Wortman Central Air when we decided to replace our system. Virginia recommended an appropriately designed system for our home's needs. Her professional expertise and answers to our questions were excellent . Choua lead the installation and did efficient work as well as did Willie. The owner Bob came by at the beginning of the job. The removal of the old system and installation of the new was completed in a single day. The job cost was very reasonable. Wortman's work and equipment have been high quality and performance. They have exceeded our expectations..
Wortman Heating and Air works like businesses are supposed to. Called up, a pleasant person answers, submits the order /complaint and they're calling back quickly. He was out within 2.5 hours. Told Benji what was happening and he went right to the problem. This was on a Memorial day weekend. Makes me glad I bought my new home heating and air from Wortman.
We had a great installation process and love our new air conditioning systems. The installers were professional, detail-oriented and respectful of our home, pets and children. Would highly recommend Wortman Central Air!
Very efficient and pleasant with knowledgeable professional technicians. Needed a new central air. Got 4 estimates and Wortman was very competitive. They installed the original unit that lasted over 20 years. The work was accomplished as scheduled and on time.
Followup city inspection was accomplished last Friday. I was impressed with the intelligent questions Eak asked the city inspector. He was clearly trying to get a more precise understanding of the city's requirements.
Overall Very Pleased with this experience.
Very happy with experience with Wortman Central Air. All phone, office, field and installers were professional and could answer our question about what we needed and about system they installed. Want to thank Miss Sellers, David, Roberto and Hugo for working late to get our new hit installed and cooling. We are so appreciative they went the extra mile after a long day of installing 5 other units but making it here to help us out.
This heat caught us off guard when our AC suddenly stopped working. Nick came to our house after the regular workday hours to ensure we were taken care of. He got our AC up and running in no time! He was considerate of tracking in dirt and working around our belongings as if they were his own. Nick worked hard to find the issue with our system and took the time to explain exactly what was wrong and fix the problem. Thanks to Wortman, and especially Nick, for making sure we didn’t have to sleep miserably in a hot house tonight! Wortman is always on our speed dial and never disappoint with fast customer service.
This is my first time using Wortman for air conditioning issues. They were able to come out in the afternoon and correct the issue quickly. I was so impressed with David's, tech, knowledge and willingness to explain that I joined their maintenance agreement program.
Very friendly and let me know what they were doing as the were installing the new heat and air unit. They were willing to answer questions that I had before and after installation. Good group of guys!!
We have had recurrent issues with our 4yo AC unit that no one has figured out. Eak did thorough troubleshooting, discovered the source of the problem, and fixed it. He was knowledgeable and explained what he was checking for and why. We will definitely use Wortman for our heating and air needs going forward!
I can’t imagine anyone doing a better job than these guys did. They were on time and stayed until the job was done right. Our AC is finally cooling our upstairs without freezing up. I would highly recommend Wortman to anyone that needs heat and air work done.
The service advisor was excellent. He originally put my unit in and all the ductwork 27 years ago. He is always been very friendly very prompt and very accurate. Altman, it's truly one of your best assets
Our 41-year-old unit quit in mid-August. I asked 3 different companies come to the house and give me a quote. All were prompt and courteous. However, the lady from Wortman was more interested in helping us get the best system for us. I felt like the others were selling me, and she was asking questions and trying to pinpoint the best solution. Fortunately there was an opening the next day, and two knowledgeable young men had a new system up and running in the afternoon. They thoroughly swept up the mess (our HVAC system is in the center of the house). Not a scratch on our hardwood floors! I am so glad I called Wortman! It’s rare anymore that a company earns a perfect score, but Wortman did. They’re awesome!
Service Tech, Eak, was Excellent. Very knowledgable and answered all my questions during my Fall Service. He was also very polite and personable. I will request him in the future. PS - I am very happy with my system that Wortman installed a year ago!! I have saved hundreds of dollars on my electrical bill this year with a new, more efficient system! An A+ experience all the way around with Wortman!
Greg was a great technician. Didn’t stop working until he had the problem fixed. Nice guy who was genuinely concerned about getting our furnace power restored. Gave thorough explanation and was easy to talk to. Would highly recommend Wortman because of all their great technicians
We had wortman come out to get a second opinion and sure glad we did. Turned out it was a totally different problem and we saved a minimum of $650. Our tech eak was courteous and knowledgeable. Didn't pressure us to get a new unit. But said to keep them in mind when we are ready to replace.
Eakramul Islam was the service tech that responded to my late night Saturday call for assistance. He responded within minutes of my call to the Wortman service line via phone to let me know when he would come and was exactly on time. He was knowledgeable and rapidly solved the issue which was a faulty float switch. The most remarkable aspect of his visit was his can do attitude and cheerful demeanor. He is an excellent technician and a good guy.
They replaced my complete Heating & AC System and it feels so nice in the house now. The crew put in a 12 hour day the first day to ensure we had heat that night as it dropped to 24 degrees that night. Very professional crew and excellent workmanship. Highly recommend them.
My heat stopped working 3 weeks ago the service guy has been by 4 times has charged me $85 and my heat still don’t work. When you call only one guy ever answers. I called and he had forgot about me. I have a service agreement and have yet to receive any service. I was given a receipt and told to call the number if need. Help and the number is disconnected.
The guys who put in the unit were great that’s it.
Dont waste your time with this company
Was 3 hours late. Called to say he was stopping to eat and would be later. Did not bring the proper equipment to even diagnose my issue. Couldn't even be bothered to go and get the proper ladder to do anything at all.
Terrible experience. Had an appointment for a simple A/C service. Was scheduled for 1 pm which I made a few weeks in advance. They never even showed up. They did call between 2 and 3 to say they were on the way and asked what Size air filter I needed. But then never called again to say they weren’t coming or even to give an excusE on why they didn’t show.
I tried calling back 5 times to find out where they were and the calls would go to a voicemail that was full. So I couldn’t even leave a message to cancel.
I took off this afternoon from work to have this service. How does this place have such a high rating?
Never trying this place again. I recommend you don’t use them either.
UPDATE: Serviceman came to my house last night around 6:30 p.m. He apologized for missing the earlier appointment. Cleaned my outside unit with no problem.
ORIGINAL: I replaced my entire air and heat system through Wortman in July 2019. I love the new unit and haven't had any problems with it, but in April 2020 when I called for standard maintenance the coronavirus had happened and I was unable to reach them until early June. At that time I was informed that Wortman is now bankrupt but employees are trying to honor the service contracts. I was very appreciative of this and despite the fact I had to wait a month for an appointment, I understood and was willing to wait. I called Wortman yesterday and confirmed the appointment, which was supposed to be at 8:30 a.m. today, but no one ever showed and or called to reschedule. I basically waited a month for nothing. I called them at 10:45 a.m. today to let the scheduler know that their employee didn't show, I'm on my way to work, and no one is at the house. He did apologize, but I can't help but feel duped for waiting a month to be stood up.
I purchased a new $7,000 AC unit and furnace from this company. Up until last month, they were always a pleasure to deal with as far as customer service. On 7/15/20, I called to see if I could schedule the yearly AC tuneup. One of the guys answered the phone, and it sounded like he was really busy, so I assume they had their business phone forwarded to his cell phone. Anyways, I explained to him what I needed, and he said it was a bad time because he was hooking up a trailer. He did not offer to call me back, or take my information and pass it on to get this scheduled. Anyways, I just told him never mind since I was obviously wasting his time, and I filed a BBB complaint. It was forwarded to Dana, the owner's wife, and 2 weeks later, she never responded. So much for customer service. Short of using the warranty when I need it, I will NEVER use this company again. I was not looking for a discount or free service call, but a little friendlier customer service just saying that we will take care of it for you. I guess customer service does not really exist anymore.
Absolutely the worst service I’ve ever received. First, the guy that came out charged us over $750 to service our 3 units and said our air filters were ok. He did not produce a receipt, he said he was emailing it to us which never happened. Within 2 days our upstairs unit reached 85 degrees and, come to find out, one of our downstairs units wasn’t working at all. The owner came out and admitted that the first guy had probably not even checked our filter and that he clearly did not really do anything. He also admitted that $750 seemed way out of wack. He got our upstairs unit working “ok”, but not great and then it took 2 weeks for him to come out and fix the downstairs unit. We still have not received our filters a month later and after calling several times he still has not produced a receipt for the initial payment. However, he did admit “seeing” it and it was only around $300 which I still have not been reimbursed for. I finally had enough and called the credit card company to stop payment completely. I have no clue how these people have anything but poor ratings. The are simply the worst and do not deserve to be in business.