Check Our Some Of Our Recent Reviews!
for Tulsa, OK
Great service ahmad is a great asset to your compsny
Mike - Tulsa, OK
Excellent, and quite professional
Larry - Tulsa, OK
Wortman service call
Richard - Tulsa, OK
Paula - Tulsa, OK
friendly and knowledgeable I like that if I need a service call on weekends, there is no uncharge from Wortman because of this service contract.
Tom - Tulsa, OK
JDflournoy - Tulsa, OK
Charged $625 to replace an inducer motor. The retail price of the motor is less than $200. The amount of time to replace the motor was about an hour. That means I was charged around $400 labor for one hour of work! I will file a complaint with the Better Business Bureau for overcharging a senior citizen. Repair man refused to break out the cost of the parts and labor on the invoice. Disrespectful to the customer! Very unhappy with the price! - John Flournoy
Response from Wortman Central Air:
We're sorry to hear about your experience, John. As you may (or may not) be aware, our service are offered at a "flat rate"... which means that, legally speaking, we cannot line-item our prices to show the cost of parts. (If we did that, the State of Oklahoma would also require that we collect a separate sales tax for those items.) Additionally, the cost that you're including as "labor" actually cover far more than labor: liability insurance, employee taxes and benefits, vehicle repairs and maintenance, marketing, business utilities, administrative staff who answer the phone, continued education for the technicians- basically, every cost to actually operate our business- are included in that rate. (In many ways, it's similar to the price you pay for food at a restaurant: your final bill includes far more than the actual cost of food.)That said, we recognize your frustration, and we'll attempt to reach out to you to see if there's anything we can do to help.
Was very pleased with Eak and service he provided. Will use company again .
Frankie - Tulsa, OK
Great, timely service!
Rodger - Tulsa, OK
Lowell - Tulsa, OK
George - Tulsa, OK
Great experience Ahmad was great very experienced. Will definitely use again thanks